Welcome to the Springwell Clinic website (“Site”). By accessing or using this Site, you agree to be bound by these Terms of Use (“Terms”). If you do not agree, please do not use the Site.

1. About Us

This Site is operated by Springwell Clinic (“Springwell”, “we”, “us”, or “our”).

Our registered address and contact details are available on the Site.

2. Use of the Site

You may use this Site for lawful purposes only and in accordance with these Terms. You agree not to:

• Use the Site in any way that breaches applicable laws or regulations

• Attempt to gain unauthorised access to the Site or its systems

• Interfere with or disrupt the security or functionality of the Site

• Use the Site to transmit harmful, malicious, or misleading content

We reserve the right to suspend or terminate access to the Site at any time if these Terms are breached.

3. Medical & Informational Disclaimer

All content on this Site is provided for general information purposes only.

• It does not constitute medical advice, diagnosis, or treatment

• Information on treatments, services, or results is not a guarantee of outcomes

• Always consult a qualified healthcare professional before making medical decisions

Springwell does not accept liability for reliance placed on information provided on the Site.

4. Appointments & Services

Information about treatments, pricing, availability, and practitioners is provided for guidance only and may change without notice.

• Submitting an enquiry does not guarantee an appointment

• Treatments are subject to consultation, suitability, and consent

• Additional terms may apply to specific services and will be provided separately

5. Intellectual Property

All content on this Site—including text, images, logos, videos, graphics, and design—is owned by or licensed to Springwell and is protected by intellectual property laws.

You may:

• View and print pages for personal, non-commercial use only

You may not:

• Copy, reproduce, modify, distribute, or exploit Site content without prior written consent

6. Third-Party Links

The Site may contain links to third-party websites for convenience or reference.

• We do not control or endorse third-party sites

• We are not responsible for their content, policies, or practices

• Accessing third-party sites is at your own risk

7. Availability & Changes to the Site

We do not guarantee that the Site will always be available, uninterrupted, or error-free.

We may:

• Update, modify, suspend, or withdraw the Site (or parts of it) at any time

• Change these Terms without notice

Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

8. Limitation of Liability

To the fullest extent permitted by law, Springwell shall not be liable for:

• Any loss or damage arising from use of, or inability to use, the Site

• Loss of data, business, revenue, or profits

• Indirect or consequential loss

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

9. Privacy & Cookies

Use of this Site is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and use personal data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

If you have any questions about these Terms, please contact us via the details provided on the Site.