5
CLIENT
REVIEWS
IN THEIR OWN WORDS
SPRINGWELL CLINIC
CLIENT REVIEWS
“After quite a long absence I returned to the clinic. It was a battle on whether heading for 80 do I call an end to procedure's let nature take its toll ? OR say blow that ? Blow that won. I do not want to turn in to that really old lady, invisible to the world, wearing dowdy clothes, mumbling along, loss of confidence, high light of the week nice cup of tea at the local cafe where fellow "oldies" gather to discuss knitting patterns. Lovely welcome from the gang at the clinic, cup of coffee and biscuit's, Then discussions with Steph on best way going forward to keep the face looking the best it can (after years of abuse) Trust her totally. Known her for many years too. So Profhilo first lots of puncture holes, then in 4 weeks ? Who knows.? It is not about your age its what you feel inside how to keep confident in a crazy world And of course vanity !!!”
— Hilary, May 2026
“This was my first time using the clinic, but it was a very positive experience. From the polite, but professional booking and email, through to the cappuccino while I waited and experience with the clinician. It was all quick, professional, painless and I 100 % recommend their services.”
— Paul, May 2026
“Today I was treated to a Deluxe HydraFacial and what a treat it was ! Emma who carried out the treatment was polite and friendly. Not only did she explain every step of the procedure as she went along but was able to answer all my questions with an in depth knowledge. She also provided advice for ongoing skincare. I cannot recommend this treatment highly enough and look forward to a return visit.'“
— Jacqui, May 2026
“Everyone at Springwell is both friendly, welcoming and professional. Stephanie has an excellent eye and a gentle hand, she takes time talking with you so you always come out delighted with the treatment. I have recommended Springwell before and will do again.”
— Teresa, May 2026
“I have been going to Springwell for about 3 years now and honestly would not go anywhere else at all. Rosella and Stephanie are not only consummate professionals but they are kind and take real care to ensure that every patient is comfortable, well informed and really well cared for. I could not recommend Springwell more - and knowing that they will always recommend less and not more and never push additional “high money” treatments on you always gives real peace of mind.”
— Emily, April 2026
“Very very happy with my lips! Steph is magic! I wouldn’t go anywhere else as they still look very natural”
— Zoe, April 2026
“Stephanie is both friendly and professional, which is a perfect combination. She explains the procedure in detail and makes you feel very comfortable and at ease. Kaleigh on reception is lovely, as is all the team. I highly recommend this clinic.”
— Sarah, April 2026
“Excellent service, very caring. Treatment’s have given me a personal boost.”
— Alison, April 2026
“Steph is amazingly professional and explains everything very clearly. Ensures you only get treatment suited to your issues and doesn’t suggest things you don’t need. Excellent service and highly recommend.”
— Jane, March 2026
“I had such a positive first experience at Springwell clinic. Steph was extremely professional and so knowledgable. Her expertise was evident in the thorough consultation I received prior to the treatment starting. I have walked away feeling happy and confident with my procedure and clear aftercare advice. I look forward to my next visit.”
— Emily, March 2026
“Wonderful first experience at Springwell Clinic with such a calm and welcoming environment. The staff made me feel comfortable and explained the entire process of the Hydro facial, which was great since it was my first time experiencing it. The treatment itself was relaxing, and the beautician was knowledgeable, checking in to make sure I was comfortable throughout.”
— Anita, February 2026
“Rosella took the time to listen and discuss options and she really took great care and attention to detail - thank you Rosella”
— Samantha, February 2026
“Had lip filler with Rosella 3 times now. She is so professional and explains the whole process in detail. She put me at ease and I will be going back for more treatments.”
— Linda, February 2026
“Wonderful service and experience every time”
— Anonymous, January 2026
“As always Stephanie's recommendation for my treatment were exactly what I needed. She weighs up my aspirations, current stage of life and budget and ends up giving me my desired refreshed look. I would highly recommend Springwell.”
— Anonymous, January 2026
“Very professional Service but still friendly. Always very pleased with treatment and advice I’m given would fully recommend.”
— Anonymous, December 2025
“Kayleigh the receptionist is very friendly and puts you at ease from the moment you arrive, especially when you are very nervous about treatments! Stephanie is also very friendly, but also, the ultimate professional, and explains the procedure thoroughly before she begins. I would recommend Springwell Clinic to anyone wanting a first rate service with excellent results! I will be back!”
— Sarah, September 2025
“Springwell continues to be the best clinic! I regularly travel 50 minutes in the car (one way) to attend my appointments. I have never been disappointed with the excellence of my treatment or with the genuinely sincere way I am treated and spoken to. I unreservedly recommend Springwell Clinic.”
— Alison, September 2025
“Another amazing experience at Springwell. Rossella as professional as ever . Highly recommend wouldnt go anywhere else you will not be disappointed.”
— Karen, September 2025
“Rosella is amazing – professional, kind and patient.”
— Gabi, August 25
“Very welcoming and extremely helpful and efficient. I would highly recommend the Springwell Clinic to anyone seeking treatment.”
— Colin, August 2025
“I have had treatments with Rossella several times now, from consultation through to actual treatment she is excellent. Not once have I felt rushed or pushed in to making any decisions until ready. Rossella takes her time assessing and explaining and I felt absolutely at ease with going ahead with her recommendations.”
— Lucy, August 2025
“I went to Springwell Clinic for the first time today after being recommended by a friend. I had my appointment with Rossella who was absolutely amazing. She took the time to explain all about my procedure and made me feel so comfortable. Nothing was too much trouble and her knowledge and professionalism was outstanding. Would highly recommend this clinic and I have booked another procedure with Rossella already. Thank you so much Rossella you are a huge asset to Springwell and I feel lucky to have found you.”
— Karen, July 25
“This was my 2nd visit to Springwell Clinic, lovely environment, I was as very well looked after by the receptionist and Stephanie, who also gave me lots of advice ( with regard to weight loss and diet) which will prove to be so helpful. I would thoroughly recommend Springwell Clinic.”
— Vivienne, Jully 2025
“The staff are friendly and helpful, there is plenty of nearby parking and everything is explained and not at all rushed so you can make an informed decision. I have recommended Springwell to friends and would do so again.”
— Teresa, July 2025
“Lovely staff and great customer service.”
— Alexander, July 25
“You must visit this clinic. Very professional, calm atmosphere. Excellent advice.”
— Alison, May 25
“My therapist was excellent.Very informative and thorough.”
— Pat, May 25
“Rossella was so kind & professional, I felt very looked after throughout my treatment and have been given lots of information and advice for post treatment care. Thank you!”
— May 25
“Always a positive visit to Springwell. Staff are absolutely lovely, professional and so helpful. Excellent treatment as always, looking forward to my return!”
— Juliette, May 25
“I have been a client for many years and completely trust Stephanie with whatever procedure I am booked in for. Thanks also to Reception for my warm welcome.”
— Christine, April 25
“A wonderful clinic and very professional treatment from lovely Rosella, who always makes me feel relaxed and confident about my treatment. I travel from Shropshire in order to receive the best quality treatment.”
— Christine, March 25
“I’ve been driving from Oxford to Marlow to get treatments for my face at Springwell Clinic for over 10 years. Many people tell me I look at least 10 years younger than my age! I am continually delighted by the expertise of the Springwell staff – they really are 2nd to none. I wholeheartedly recommend them.”
— Alison, February 25
“I had a full body Swedish massage with Emma, the whole experience was outstanding. Emma sat with me and discussed any areas that I would like to be concentrated on. Her advice and guidance was relevant to my treatment and possible post effects. I was so impressed that I booked for my husband to have the same treatment. I will be returning. Thank you!”
— Alannah, February 25
“I couldn’t be happier with my results and treatments at Springwell! I initially was nervous to try Wrinkle Reduction and lip filler for the first time and I am so happy with the results that are so natural. As someone who is nervous of needles and pain, I was really looked after and informed. Despite a bad pain tolerance the procedures were painless and were so well done I was left with no bruises!”
— Gemma, February 25
“An excellent experience all round from being greeted at reception to the in depth consultation and the time taken to explain the treatments and how they would be carried out.“
— Lucy, January 25
“I have been seeing Steph for years as fully trust her, she always gives me great advice and work done looks very natural. Would highly recommend!”
— Jean, January 25
“Mindful kind care, never try to upsell treatments you don’t need and always so lovely and careful.”
— Tania, November 24
“Its always a joy to come to Springwell, all the girls are so positive and friendly ( not fake ) I do have lots of other aesthetic clinics offer to treat me as a gift but the trust built up over 17 years with Steph is priceless.“
— Elaine, September 24
“Stephanie & her team are consummate professionals. From the moment you enter, the staff are friendly, the atmosphere inviting & the team put me at total ease. Steph conducted a very thorough consultation, that was totally tailored to my needs & my vision. I was a bit nervous about having any procedure & I definitely wanted a more natural subtle approach & result ( my whole aim was to look less tired, to boost & rejuvenate my own skin, rather than an obvious cosmetic procedure) Although I live in Birmingham I travelled to their practice in Marlow, based on recommendation. I personally think if you have made the decision to have a procedure on your face, the most important factor is to know you are in experienced hands, with the relevant credentials & I certainly was. I would have no hesitation in recommending Springwell Clinic.”
— Jackie, August 24
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