At Springwell Clinic, we use cookies and similar technologies to provide, protect and improve our website and services. This Cookie Policy explains how and why we use these technologies and the choices available to you.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

How we use cookies

We use cookies and similar technologies to:

• Ensure the website functions properly

• Understand how visitors use our website

• Improve performance and user experience

• Deliver relevant marketing communications (where consent is given)

Cookies used on our website fall into the categories below.

Category 1 - Strictly Necessary Cookies

These cookies are essential for the website to operate and cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences or submitting forms.

Examples include:

• Security and session cookies

• Load balancing cookies

• Cookie consent preference storage

These cookies do not require your consent.

Category 2 - Analytics Cookies

Analytics cookies help us understand how visitors interact with our website so we can improve functionality and content.

For example, we may use:

• Google Analytics (GA4)
  

Information collected may include:

• Pages visited

• Time spent on the website

• Device and browser information (anonymised where possible)
  

These cookies are only used if you choose to allow them.

Category 3 - Marketing Cookies

Marketing cookies are used to track visitors across websites and measure the effectiveness of advertising campaigns.

These may include cookies set by:

• Meta (Facebook)

• Google (where applicable)
  

These cookies are disabled by default and will only be used if you provide consent.

Category 4 - Functional Cookies

Functional cookies enable enhanced features such as maps, embedded media, and booking tools. These cookies may be set by us or by third-party providers whose services we use on the website.

Your cookie choices

You can control how cookies are used on this website at any time by:

• Managing your preferences via the cookie banner or cookie settings link

• Adjusting your browser settings to block or delete cookies

Please note that disabling some cookies may affect the availability or functionality of certain features.

Third-party cookies

Some features on our website rely on third-party services, which may place cookies on your device. We do not control these cookies directly. For more information, please refer to the privacy and cookie policies of the relevant third parties.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be published on this page.

Contact us

If you have questions about how we use cookies, please contact us using the details provided on our website.