Reviews
Browse some of our reviews
from our wonderful clients
Client Reviews
“Kayleigh the receptionist is very friendly and puts you at ease from the moment you arrive, especially when you are very nervous about treatments! Stephanie is also very friendly, but also, the ultimate professional, and explains the procedure thoroughly before she begins. I would recommend Springwell Clinic to anyone wanting a first rate service with excellent results! I will be back!”
— Sarah, September 2025
“Rosella is amazing – professional, kind and patient.”
— Gabi, August 25
“I went to Springwell Clinic for the first time today after being recommended by a friend. I had my appointment with Rossella who was absolutely amazing. She took the time to explain all about my procedure and made me feel so comfortable. Nothing was too much trouble and her knowledge and professionalism was outstanding. Would highly recommend this clinic and I have booked another procedure with Rossella already. Thank you so much Rossella you are a huge asset to Springwell and I feel lucky to have found you.”
— Karen, July 25
“Lovely staff and great customer service.”
— Alexander, July 25
“Rossella was so kind & professional, I felt very looked after throughout my treatment and have been given lots of information and advice for post treatment care. Thank you!”
— May 25
“A wonderful clinic and very professional treatment from lovely Rosella, who always makes me feel relaxed and confident about my treatment. I travel from Shropshire in order to receive the best quality treatment.”
— Christine, March 25
“I couldn’t be happier with my results and treatments at Springwell! I initially was nervous to try Wrinkle Reduction and lip filler for the first time and I am so happy with the results that are so natural. As someone who is nervous of needles and pain, I was really looked after and informed. Despite a bad pain tolerance the procedures were painless and were so well done I was left with no bruises!”
— Gemma, February 25
“Mindful kind care, never try to upsell treatments you don’t need and always so lovely and careful.”
— Tania, November 24
“Its always a joy to come to Springwell, all the girls are so positive and friendly ( not fake ) I do have lots of other aesthetic clinics offer to treat me as a gift but the trust built up over 17 years with Steph is priceless.“
— Elaine, September 24
“Springwell continues to be the best clinic! I regularly travel 50 minutes in the car (one way) to attend my appointments. I have never been disappointed with the excellence of my treatment or with the genuinely sincere way I am treated and spoken to. I unreservedly recommend Springwell Clinic.”
— Alison, September 2025
“Stephanie & her team are consummate professionals. From the moment you enter, the staff are friendly, the atmosphere inviting & the team put me at total ease. Steph conducted a very thorough consultation, that was totally tailored to my needs & my vision. I was a bit nervous about having any procedure & I definitely wanted a more natural subtle approach & result ( my whole aim was to look less tired, to boost & rejuvenate my own skin, rather than an obvious cosmetic procedure) Although I live in Birmingham I travelled to their practice in Marlow, based on recommendation. I personally think if you have made the decision to have a procedure on your face, the most important factor is to know you are in experienced hands, with the relevant credentials & I certainly was. I would have no hesitation in recommending Springwell Clinic.”
— Jackie, August 24
“Very welcoming and extremely helpful and efficient. I would highly recommend the Springwell Clinic to anyone seeking treatment.”
— Colin, August 2025
“This was my 2nd visit to Springwell Clinic, lovely environment, I was as very well looked after by the receptionist and Stephanie, who also gave me lots of advice ( with regard to weight loss and diet) which will prove to be so helpful. I would thoroughly recommend Springwell Clinic.”
— Vivienne, Jully 2025
“You must visit this clinic. Very professional, calm atmosphere. Excellent advice.”
— Alison, May 25
“Always a positive visit to Springwell. Staff are absolutely lovely, professional and so helpful. Excellent treatment as always, looking forward to my return!”
— Juliette, May 25
“I’ve been driving from Oxford to Marlow to get treatments for my face at Springwell Clinic for over 10 years. Many people tell me I look at least 10 years younger than my age! I am continually delighted by the expertise of the Springwell staff – they really are 2nd to none. I wholeheartedly recommend them.”
— Alison, February 25
“An excellent experience all round from being greeted at reception to the in depth consultation and the time taken to explain the treatments and how they would be carried out.“
— Lucy, January 25
“Another amazing experience at Springwell. Rossella as professional as ever . Highly recommend wouldnt go anywhere else you will not be disappointed.”
— Karen, September 2025
“I have had treatments with Rossella several times now, from consultation through to actual treatment she is excellent. Not once have I felt rushed or pushed in to making any decisions until ready. Rossella takes her time assessing and explaining and I felt absolutely at ease with going ahead with her recommendations.”
— Lucy, August 2025
“The staff are friendly and helpful, there is plenty of nearby parking and everything is explained and not at all rushed so you can make an informed decision. I have recommended Springwell to friends and would do so again.”
— Teresa, July 2025
“My therapist was excellent.Very informative and thorough.”
— Pat, May 25
“I have been a client for many years and completely trust Stephanie with whatever procedure I am booked in for. Thanks also to Reception for my warm welcome.”
— Christine, April 25
“I had a full body Swedish massage with Emma, the whole experience was outstanding. Emma sat with me and discussed any areas that I would like to be concentrated on. Her advice and guidance was relevant to my treatment and possible post effects. I was so impressed that I booked for my husband to have the same treatment. I will be returning. Thank you!”
— Alannah, February 25
“I have been seeing Steph for years as fully trust her, she always gives me great advice and work done looks very natural. Would highly recommend!”
— Jean, January 25
An Intensive 6-Step Medical-Grade Facial
HydraFacial® is an advanced, non-invasive skin treatment designed to deeply cleanse, exfoliate, extract impurities and hydrate the skin in a single procedure. Using patented vortex technology, it delivers immediate and visible improvements in skin clarity, texture and hydration with no downtime.
Suitable for both women and men, HydraFacial® is ideal for maintaining healthy skin as well as addressing specific concerns such as congestion, dullness, fine lines, uneven tone and oily or acne-prone skin.
See HydraFacial® in Action
Watch our client treatment video showing the six step Hydrafacial® Deluxe treatment process of:
Deep Cleanse & Exfoliate
Glysal Peel
Extraction
Hydration
Booster Application
LED Light Therapy.
Need to know more? We’ve got you covered with some useful information.
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HydraFacial® is delivered in a series of carefully controlled steps using a specialised handpiece:
Cleansing & exfoliation to remove dead skin cells
Gentle extraction to clear congestion and impurities from pores
Hydration & infusion of targeted serums to nourish and protect the skin
The treatment is fully customisable, allowing your clinician to tailor the serums and intensity to your skin type, concerns and lifestyle.
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HydraFacial® is effective for a wide range of skin concerns, including:
Congested or enlarged pores
Dull or tired-looking skin
Dehydration
Uneven skin tone and texture
Fine lines and early signs of ageing
Oily or acne-prone skin
For men, HydraFacial® is particularly beneficial for:
Congestion caused by shaving
Excess oil production
Thick or coarse skin texture
Ingrown hairs and post-shave irritation
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Deeply cleanses and hydrates the skin
Improves skin tone, texture and clarity
Leaves skin instantly refreshed and glowing
Non-invasive with no downtime
Suitable for all skin types
Can be tailored for both female and male skin
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HydraFacial® is suitable for most skin types, including sensitive skin. It is an excellent option for anyone looking to improve skin health, maintain results from other treatments or prepare the skin for special occasions.
During your consultation, your clinician will assess your skin and customise the treatment to ensure optimal results.
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HydraFacial® treatments typically take 30–45 minutes. The experience is comfortable and often described as refreshing, with a light suction sensation and cooling hydration.
There is no discomfort, and the treatment is suitable for regular skin maintenance.
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Results are visible immediately, with skin appearing clearer, smoother and more hydrated after just one treatment. There is no downtime, allowing you to return to normal activities straight away.
For ongoing skin health and long-term results, regular treatments are recommended.
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Many clients choose to have HydraFacial® every 4–6 weeks as part of their skincare routine. Your clinician will advise on the most suitable frequency based on your skin goals.
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Yes, HydraFacial® can be combined with other treatments such as skin peels, injectable skin boosters, IPL or LED phototherapy to enhance and maintain results.
Your clinician will recommend appropriate combinations and treatment timing.
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The cost of HydraFacial® varies depending on the treatment options selected and whether any boosters are included. Clear pricing will be discussed during your consultation before treatment.